The soft-close doors on our car have failed multiple times creating a signficant safety hazard that continues to be ignored by our dealer (and BMW Coporate).
The driver door has failed multiple times.
Imagine the terror of having to drive down a highway worrying that your door will not latch and stay closed.
Imagine having kids in the car and your back door pops open while taking a curve.
Yes, this severe, unimaginable problem has been ignored as 'normal wear and tear' rather than the disaster waiting to happen that it is for BMW...did they not watch the Prius debacle on TV? Did they not learn?