Used 2012 BMW 5 Series Consumer Reviews
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Ultimate Driving Machine, Not Ultimate Warranty
tkg12, 05/16/2015
updated 11/21/2016
2012 BMW 5 Series 535i xDrive 4dr Sedan AWD (3.0L 6cyl Turbo 8A)
40 of 40 people found this review helpful
My recent dealer experience was good as always. The background experience with BMW Corporate was unacceptable. My 2012 5 Series with EDC emits a crunching, groaning metal-on-metal sound that the dealer did a good job of diagnosing, but BMW would not authorize warranty repair for the reason that it is "characteristic." Exploding airbags that spray shrapnel, deadly ignition system failures, and self-accelerating cars are "characteristic" of other brands, so this does not give me comfort. It seems the ultimate driving machine is not backed up by the ultimate warranty. Since the defect is characteristic, I will find a class-action lawyer, who have their own unfortunate characteristics.
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I got a bad deal on my 2012 550i xDrive
Wael Ibrahim, 08/20/2017
2012 BMW 5 Series 550i xDrive 4dr Sedan AWD (4.4L 8cyl Turbo 8A)
28 of 28 people found this review helpful
Purchased the car from BMW Schomp, Highlands Ranch, Colorado on 8/25/2012 (NEW). In Nov 2012 (1,985 miles), replaced a faulty passenger seat memory chip. In Dec 2013 (8,014 miles), recharged battery due to excessive battery discharge. In Jan 2014 (8,214 miles), replaced battery with 92-amp battery due to repeated battery excessive discharge (which Schomp mechanics kept defending the old battery and the reasons for the excessive discharge). In Sep 2015 (19,381 miles), fixed faulty trunk light, replaced fuel delivery line, VAC pump, injectors. In Nov 2015 (21,549 miles), replaced passenger seat sensor/detector. In Jan 2016 (22,393 miles), replaced old battery with a bigger one (105-amp battery) due to repeated battery excessive discharge. In 2017 switched from Schomp's shop to "BMW of Denver Downtown" shop. In May 2017 (35,546 miles), experienced "Drive Train Malfunction" and replaced failed low pressure sensor. In Aug 2017 (37,096 miles) experienced repeated "Drive Train Malfunction" and replaced failed low pressure fuel pump. Also, experienced repeated "passenger seat sensor/detector" failure which "BMW of Denver Downtown" refused to fix under warranty. I had to pay for all 2017 problems since the car was out of warranty, which costed a lot.
5 Major Failures in 50K miles
Darrel Moening, 10/06/2015
2012 BMW 5 Series 528i 4dr Sedan (2.0L 4cyl Turbo 8A)
69 of 73 people found this review helpful
I'm the first and current owner of a 5 series BMW. The car has had the following failures - power train, tie rods, turbo charger, engine tune-up, oil filter housing, and coolant system. We've had the car towed twice and have had the car in the dealership a half dozen times for repairs. We've escalated to BMW USA but they have refused to provide any additional assistance. Save yourself the trouble...
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Engine ceased at 54k
kura, 07/27/2017
2012 BMW 5 Series 528i 4dr Sedan (2.0L 4cyl Turbo 8A)
22 of 23 people found this review helpful
Bought my BMW brand new in 2012 and after getting serviced by the warranty for 4 years and 7 months after the engine ceased due to a defective part inside the engine. Even a Hyundai gives 10 years and 100,000 miles on the engine. Talk to BMW USA and was not willing to take care of the total cost of replacing the engine. I am done buying BMW and my car had only 54, 000 miles. I had a 2001 BMW 5 series for 7 years and I liked that more than this one. That ran 150,000 miles still had no issues with engine or transmission.
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STAY AWAY
RJ, 05/06/2018
2012 BMW 5 Series 528i 4dr Sedan (2.0L 4cyl Turbo 8A)
26 of 28 people found this review helpful
Beautiful car, but honestly it's just not worth it!!! If you find a price that is too good to be true, it's probably a reason why! So many possible issues with these cars that makes it frightening to own. From the possible timing chain issues, the fuel pump issues and coolant issues that plague these vehicles. I'm only warning the readers that may possibly purchase under the guise of the vehicle being a BMW. I've owned two other BMWs and have not had the trouble that I've had with this one. The "cost of ownership" is not what's scary, the idea of having problem after problem is what's terrifying.
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