I was the first to get my 5 series in
Scottsdale, AZ. I should have waited
while BMW got the minor bugs out.
A "run-flat" tire was bad and until it
was discovered the car was vibrating so
much while driving that the passengers
thought the car was equipped
with "vibrating" seats. Originally the
dealer said that's the way the sports
series drives. The service manager was
NOT very accomodating and I had to
complain loud and often.Then the radio-
C/D player repeatedly would not play,
all that you could hear was static. BMW
after 5 tries finally fiqured out it
was caused by the "phone module". The
drivers cup holder also broke after the
first use. Now I love it.
All the new technological driving
features. It handles beautifully.
Make the I-driive a little easier to
use, improve the cup holder, more
interior storage space.
Some BMW dealers must get their act
together, in my case it was really just
the service manager who needed training
in customer service and people
management. He remains simply rude.
† Edmunds.com received the highest numerical score in the proprietary J.D. Power 2014 Third-Party Automotive Website Evaluation Study℠. Results based on responses from 3,381 responses, measuring 14 companies and measures third-party automotive website usefulness among new and used vehicle shoppers. Proprietary study results are based on experiences and perceptions of owners surveyed from January 2014. Your experiences may vary. Visit jdpower.com.