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Average Consumer Rating 63 Total Reviews
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3 of 11 people found this review helpful
BMW OF SF STAY AWAY!
By goresabator on
Vehicle
2011 BMW 3 Series 328i 4dr Sedan (3.0L 6cyl 6M)
Review
BMW of San Francisco has a http://BBB.org "F" rating which is the worst rating for a quality of service and sales department. If you want your car to have extra 400-700 miles on odometer when you bring it for service and to have their tech ride in your car and waste your 400-700 miles warranty , this is a great place. Management including upper management does not care about their customers. I am escalating my case to all channels until this issue is resolved. Read other reviews and you will know why before you got to this dealership go to http://BBB.org and read how they failed to respond to 11 complaints. This is the worst company I ever dealt with! No response from President or his stuff!
Favorite Features
here are presidents email addresses Hschmitt@bmwsf.com, Jim.O'Donnell@bmwusa.com, Tom.Kowaleski@bmwna.com
Suggested Improvements
here are presidents email addresses Hschmitt@bmwsf.com, Jim.O'Donnell@bmwusa.com, Tom.Kowaleski@bmwna.com
Recommend (3) (8)
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Comments (1) Post a Comment
By dozhdbog
on 08/10/11 14:14 PM (PDT)

This review wasn't about the cars at all, but more about one particular dealership, which, tangentially, could be useful, but at least add some critique specific to your vehicle.

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