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Average Consumer Rating 441 Total Reviews
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Performance
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Poor Performance
By J-man on
Vehicle
2003 BMW 3 Series 325xi AWD 4dr Sedan (2.5L 6cyl 5M)
Review
I've had the car for 14 months and it has broken down 4 times and had to be towed each time. Asked to be let out of my lease because the car continues to have service problems and BMW's response is that this does not qualify as a buy back in their company. To me, that is poor customer service to tell someone sorry, please drive a car that does not work. I would not recommend the car on the experience I had with the vehicle and BMW North America.
Suggested Improvements
Supply a car that works or runs correctly and if you can not do so, let the customer leave. They should not put a customer's safety behind money.
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