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Used 2010 Audi Q5 Consumer Reviews

4.6 out of 5 stars
65 reviews
1...

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Pros
Cons
3 out of 5 stars

Buyer Beware

stma1, 02/02/2010
2010 Audi Q5 3.2 Premium quattro 4dr SUV AWD (3.2L 6cyl 6A)
47 of 49 people found this review helpful

Audi Q5 is a great vehicle as long as you do not drive under 10 mph, I have a major transmission issue, 3rd replacement in 2 months, Audi corporate will not stand behind their products and work with you to satisfy yourself as a consumer, my vehicle has lurched and hesitated when coming to a stop causing 2 near accidents, I have never experienced such poor customer service form a corporate and a dealer standpoint, they act like it is my fault there is an issue, you have been warned!

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3.75 out of 5 stars

Good car but not perfect

pathguy, 06/02/2010
2010 Audi Q5 3.2 Premium quattro 4dr SUV AWD (3.2L 6cyl 6A)
7 of 7 people found this review helpful

Side mirrors are too big and create large blind spots. I needed to take car in to have transmission "reprogrammed" in second week of owning the car. otherwise, Q5 is a good car.

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1 out of 5 stars

Don't buy One!!!!

John Griffith, 03/10/2019
updated 09/13/2019
2010 Audi Q5 3.2 Premium quattro 4dr SUV AWD (3.2L 6cyl 6A)
27 of 32 people found this review helpful

I'm the only owner of a 2010 Audi Q5 3.2 Premium with 132,500 miles. I take care of my cars and don’t abuse them. This is my third Audi, I leased two A6's, a 2001 2.7T and a 2005 A6 3.2 but turned both in at 50K miles so fewer problems and repair costs were on Audi. I bought this one because my daughter was going to college and I didn't want payments. At 70K miles it became a POS. Other than the standard maintenance I've spent $8,000 dollars keeping it on the road since then and I could spend another $3,000 fixing things that are broken that I can live without. I've replaced 2- power steering pumps ($600 ea.), all the power steering hoses, 1- fuel pump, rear control arm bushings, rear door latch, alternator ($800), vacuum pump, idler pulley, 5- visor clips @ $50 a pop, serpentine belt, driver’s seat motor bolt ($350, seat about ready to launch me) and I'm sure other things I've forgotten. It leaks when it rains on the passenger side so I got Weather Tec mats and just dump the water after it rains. Another favorite is the timing belt covers that use silicone for gaskets. It's' supposed to cost $700 when they start leaking because they're in such a bad place to get to. You have to remove the exhaust manifold and because the catalytic converter is so close to the manifold it heats up the bolts and studs so they become brittle and break which costs even more to fix. All in all, $1,100 for $2 in silicone and 4 days in the shop. Yesterday I went to start it and it not only wouldn't start it wouldn't release the key. Sometimes battery issues can cause this but not this time. Had to be literally dragged onto a flatbed tow truck because the transmission and parking brake won't release and taken to a dealer, God know how much this will be. I suppose the bonus is that they finally have the Airbag to finally complete a 4 year old recall. Things broken I haven't fixed: The fabric thing that covers the panoramic roof de-laminated after 3-4 years and they wanted $1,000 in parts and $500 labor to install a new one. In LA you need something to cover it or you'll cook although the fabric thing didn't work that well anyway. I decided to just cut it out with an exacto knife and use 3 pieces of black poster board at a $1 apiece to keep the heat down (fits well, replace 2x/yr. when it sags). Passenger door doesn't lock (actuator at $300) so whole car doesn't lock. None of the sensors or backup camera has worked for years because it's $4-500 to fix them and I've driven for 45 years without them just fine. There's more but it depressing to talk about. Each time my mechanic would fix something he would say everything else looked fine so he didn’t expect any more problems. He worked on my BMW’s for 20 years and we never had these kinds of issues. I like how they look; their interiors are well designed and when it's not in the shop it drives nicely but this is my last Audi. The quality of the car is simply AWFUL! Even the service guy at the dealer that checks your car in agrees they’re building junk. I'll buy a new car after getting it back this time since I'm sure it will be something else soon and I'm done with this. UPDATE: Leased a 2019 MB GLC 350e and sold the Audi. Before I could do that though had to replace the motor mounts and valve cover gaskets $$$. The car was a money pit. I think I'll keep leasing and give it back to them before I have to pay for any maintenance.

Safety
3 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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1 out of 5 stars

My 6 year old 2010 Audi Q5 3.2 Totally Undriveable

Angry Audi Q5 Driver, 06/18/2016
updated 12/28/2017
2010 Audi Q5 3.2 Premium quattro 4dr SUV AWD (3.2L 6cyl 6A)
71 of 87 people found this review helpful

It's a beauty on the outside, but mechanically if you buy one anything can go wrong. Sure my car had 91,000 miles on it and had Carfax Service records. So far after owning it for only 6 months, it's already has had to have a complete front end re-done, hoses replaced, they still can't figure out what's wrong with the steering that 'chatters' when you turn to the left that was $3,000 worth of work. But what has happened now is that I was noticing the anti-freeze disappearing but no leaking. The oil cap was milky which meant the antifreeze was leaking into the engine and you could watch it disappearing. I had the car towed to the Audi mechanic. The warranty I bought for $3,000 isn't worth the paper it's written on, they have loop holes in it so they don't have to fix it. Basically the engine needs to be replaced. According to the mechanic the engine is so difficult to disassemble and tons of man hours and dollars, it's easier to replace than taking it apart. So now I have no car to drive. I have over the years owned used cars from Mercedes to BMW's and have never had a problem with high miles. This car is a joke. My only resolve is to turn it back into the bank and then I will be stuck with the residual to pay for years. Anyone have any ideas? Or heard of this kind of car tragedy? Update: The dealership refuses to do anything about it. The credit union can't do anything about it. How can they in all consciousness sell you a car that is a lemon? UPDATE: The car ended up having $7k worth of work to get the thing running again. It then started to over heat. I had to turn the car back into my bank and I had to take a hit on my credit because of it. I wasn't about to pay over $25k for a car that kept breaking down. I called the Audi Corporate office, of course nothing they could or would do so Audi lovers beware, there are bad cars out there that will break you! Other Audi owners of this model and make have made the same comments to me (I ask when I see one) no good engines in these cars. I loved the look of it, the way it handled etc. but their engines suck! Thanks Audi for ruining my credit!!

Performance
3 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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5 out of 5 stars

Love my Audi!

33egg, 09/04/2011
2010 Audi Q5 3.2 Premium quattro 4dr SUV AWD (3.2L 6cyl 6A)
12 of 14 people found this review helpful

First time Audi owner and absolutely love the Q5. Great gas mileage, about 27 miles on highway with premium gas. No problems with the vehicle to date. Excellent paint job and easy to keep clean. Highly recommend this vehicle.

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