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I am surprised by your Acura service short falls. The service at North Scottsdale is one reason we bought another Acura. We traded our "05 RL for the TSX 4 cylinder. It is more powerful, more fun to drive, has most of the RL bells and whistles and looks good, a lot better than the TL. We would have bought a new RL if Acura had ever introduced it. Our guess is that they want the TL to be the RL and the TSX to be the TL. It's a nice car and we're glad we bought it.Report it
I've had the same experience with Courtesy Acura in Sanford, FL. What is also really disappointing is that even after I wrote to Acura's Home Office, they did not even have the courtesy to respond, the same as what happened to you. I'm now in the market for a new car and would LOVE to buy another Acura, but due to the dealership and Acura's Home Office attitude, I will be looking at other models -- I will not subject myself to another car with the same experience I've had with Acura in the past. What a shame.Report it
I'm not familiar with your dealership, only know mine is outstanding. Wondering how you could have a very expensive service when the vehicle is a 2012 and still under warranty.Report it
I HATE ACURA OF OCEAN AS WELL!!!! I have gone in there 2 times over the last 6 years to buy a car, and both times their obnoxious sales manager has angered me beyond belief. It isn't even over money......it is how they try to control you when you are shopping. I loved the car as well....it is truly a shame (TL). The sad part is that I won't buy an Acura now, because I would have to service it there. I have heard nothing but horror stories about this dealership (actually...to be fair...one person said they were OK to deal with...5+ others said they were horrible). Please learn your lesson!!!!! Thanks!Report it
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