9 of 20 people found this review helpful
Acura did not stand behind their product.
By chelocueva on
2012 Acura TSX Special Edition 4dr Sedan (2.4L 4cyl 6M)
I bought this car last December, after two weeks of driving I notice a whistling noise coming out of the dash, only when the AC is on and the car is moving, it is a high pitch noise that come and goes in intervals of seconds, very annoying, I call the dealer, by the way the dealer was great they did everything in their power to fix this issue, it took 3 tries to notice but finally they heard it, to make a long story short, my car was out of commission for 60 days, 30 days straight, they replace the expansion valve, evaporator, performed recovered/vacuum/charge the system, and I'll almost forgot they replace the bluetooth too cause was not working, finally after phone calls and sending letter
Acura send a District manager to meet me and go for a drive in my car wich we did, and they heard it too, after
A few minutes we went back to de dealer and then went on a test drive of a brand new TSX Special Edition just like mine, and guess what? The high pitch noise was there too! So, after much deliberation she concluded that there was nothing wrong with the car and left, days later got a call from Honda and they say that it is a characteristic of the car. I wish they would have put that on the sticker because I wouldn't have bought it, then they offer to pay me one car payment in exchange for signing a release form, I said NO Thank You.