2011 Acura TSX Sport Wagon Long Term Road Test


2011 Acura TSX Sport Wagon: Service at 15,000 Miles

November 10, 2011

acura_dealer_1600.jpg

Our 2011 Acura TSX Wagon requested its B1 service last week. Yesterday we dropped it off at Santa Monica Acura. We didn't have an appointment, just pulled into the service drive. An advisor promptly met us doorside, "How can I help you today, sir."

My interaction with the advisor was relatively brief, and I liked that. The B1 service covered an oil change and tire rotation. We weren't upsold anything we didn't need. We were offered a ride back to the office. And even though the advisor quoted us a time of 2-3 hours if we left the car with them, it was ready in just over an hour.

We paid Santa Monica prices for the service, $122.35. This lowered the experience from memorable to palatable overall (some day I'll come to terms with the cost of labor in this town, but not yet). Would we return to this dealer again? Yes, and the customer service is what would bring us back.

Mike Schmidt, Vehicle Testing Manager @ 15,415 miles

Leave a Comment

Research Models

ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT

Edmunds Insurance Estimator

The Edmunds TCO® estimated monthly insurance payment for a 2011 Acura TSX Sport Wagon in VA is:

$124 per month*
* Explanation
ADVERTISEMENT
Have a question? We're here to help!
Chat*
Chat online with us
Email
Email us at help@edmunds.com
*Available daily 8AM-5PM Pacific
Phone*
Call us at 855-782-4711
SMS*
Text us at ED411