The automobile, itself, is average in ride and
comfort. Fit and finish are good but noise
level, for this niche, and its gas mileage are
poor. It can be jittery in ride and will sidestep
at certain speeds and improved road
conditions that it should handle well. It's
distinctive attraction lies in its integrated
cabin systems. The navigation system and XM
radio work well but OnStar was delivered
inoperative and continues to be partially so
over a month later. GM and now Acura tell me
that there is nothing to be done. There will be
no operating telephone in this car. It's absurd.
Navigation with Voice Recognition and the
radio system with XM radio are the
automobiles distinctive operable features
The suggested improvement is for Acura to
make a serious commitment to satisfy its
customers by delivering what the customer
has purchased. Perhaps this means having
the integrity to cease offering systems that are
attractive but don't work.
† Edmunds.com received the highest numerical score in the proprietary J.D. Power 2014 Third-Party Automotive Website Evaluation Study℠. Results based on responses from 3,381 responses, measuring 14 companies and measures third-party automotive website usefulness among new and used vehicle shoppers. Proprietary study results are based on experiences and perceptions of owners surveyed from January 2014. Your experiences may vary. Visit jdpower.com.