2002 Acura RL Consumer Review: Poor Customer Support/Arragunt
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2002 Acura RL - Consumer Review

Average Consumer Rating

58 Total Reviews

3.5 Sedan (3.5L V6 4-speed Automatic)

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Performance
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Fun-to-Drive
Interior
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Build Quality
Reliability Value
Poor Customer Support/Arragunt Responce
By srinip on

Vehicle

2002 Acura RL 3.5 4dr Sedan (3.5L 6cyl 4A)

Review

My RL has manufacturing defect on paint. When I contacted Acura for this problem but no response for 10 days, time the rep said the case is with the manager for review. Same evening Case manage called me and was so rude and rough, He not only listined to my problem but putting alligations on me and said I can do whatever I can do. I was very much disappointed with the customer care the Acura does with their customers. Beware acura is selling RL for less (May be the defective models) not listed on any documents.

Best Features

Onstar

Worst Features

Beter responese from Acura for their customers.
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