2013 Acura RDX Technology Package 4dr SUV (3.5L 6cyl 6A)
They disregard the new car warranty. I bought a new RDX six months ago and it has 5,000 miles. This so called luxury vehicle bounces more than a Magic Mountain ride, even in flat surfaces. The service technician agreed that it has a rough ride, yet the dealer did not even put it in a hoist to check if the suspension is loose. I get a headache every tim I drive it. Acura customer service considers the rough ride to be normal.
Please replace with a comfortable suspension system.
Voice of experience here:
my brand new Accord does the same thing.
They tell me it is "normal" too - yes, normal for a 30-year-old VW, not a brand new Honda.
I should have taken a longer test drive.
I'm unloading it.