We bought a new RDX two months ago and now have been hit with a $4,500 bill to repair the roof’s “complete collapse.” We mounted a bike rack on the roof, virtually identical to the one Acura sells as an RDX accessory. My son got on the roof to make sure that the bikes were placed in the rack properly – just like we’ve done on other cars we’ve owned with bike racks. This turned out to be a giant mistake, even though Acura never states anywhere that you shouldn’t do this. This time though the weak, badly- designed Acura roof “collapsed.” Acura will not cover this huge expense – so much for customer service. My advice: don’t buy this car; especially if you’re putting something on the roof.
† Edmunds.com received the highest numerical score in the proprietary J.D. Power 2014 Third-Party Automotive Website Evaluation Study℠. Results based on responses from 3,381 responses, measuring 14 companies and measures third-party automotive website usefulness among new and used vehicle shoppers. Proprietary study results are based on experiences and perceptions of owners surveyed from January 2014. Your experiences may vary. Visit jdpower.com.