The best thing about this vehicle is its high fun-to-drive factor. I have owned 3 VW GTIs because I loved the combination of practical, usable room and sports car handling and acceleration. I never though I could find it in a family car, much less an SUV. The ride may be a bit firm for some, but one feels noticably relaxed even after a long trip. The Tech package is worth every penny. The nav system and stereo are outstanding. The main drawback is gas mileage. I can't get much over 17 in the city and 21 on the highway. But, take a look out there, other than the RX 400h ($55K !!), this combination of FTD factor, room and tech can't be found with 20+ mpg!
The best tech features are the voice-activated navigation system and the ELS sound system. The interior as a whole is beautifully designed with pleasing textures and firm, but comfortable seating. Best performance features: paddle shifters, excellent steering and handling; near-zero lag turbo thrust
Anything that increases the all around mileage to above 20 mpg. A BMW in-line 6 that gets 22 mpg, for example. Also, better integration of the front-end styling into the over all profile (looks like it has a big nose that sticks out when looked at from the side). Otherwise, it's near perfect.