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Average Consumer Rating 120 Total Reviews
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1 of 1 people found this review helpful
Update after 9 months
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Vehicle
2008 Acura MDX 4dr SUV AWD w/Technology, Entertainment Package (3.7L 6cyl 5A)
Review
MDX performs well and is a safe vehicle if you can start the vehicle! I have had mine in the shop for 20 days and Acura customer service is horrible! I have asked to speak to managers (who were worthless), called client services, and even wrote a letter to headquarters with no resolution. The Acura dealership gives me the run around with what exactly is wrong with the vehicle. First it was the battery (and tried blaming me for leaving lights on when they turn off themselves!), then the entertainment system, and now it's the power tail gate! Don't spend good money on a company that doesn't care about satisfying a customer once the sale is made!
Favorite Features
Amenities available for the price, performance, safety.
Suggested Improvements
Customer service needs overhauling, Acura needs to have technicians that know what they are doing.
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Comments (1) Post a Comment
By 03monty
on 03/22/13 04:23 AM (PDT)

You can't blame the car for bad customer service!!! What majore problems has the CAR given you...

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