SANTA MONICA, Calif. — March 5, 2014 — Edmunds.com, the premier destination for car shopping, today announced the winners of the 2014 Edmunds.com Five Star Dealer Award. A total of 259 franchise dealerships won this year's award, which is given annually to dealerships who have earned a five-star rating on Edmunds.com's Dealer Ratings and Review page.
"The Edmunds.com Five Star Dealer Award is truly special because the judges are the people that matter the most: everyday car shoppers," says Edmunds.com President Seth Berkowitz. "And with almost 18,000 new car franchises across the country, these 259 winners essentially represent the top one percent of all dealerships. This is an extraordinary honor that recognizes the dealers that deliver the finest customer service day in and day out."
The 2014 Five Star Dealer Award winners are located in 51 U.S. metropolitan markets. The New York market is home to the most award winners (32 dealerships), followed by Chicago with 28 winners and Los Angeles with 25 winners.
Car shoppers can find the Five Star Dealer Award winners in their area at http://www.edmunds.com/2014-five-star-dealers.html.
To be eligible for the award, a dealership must be an Edmunds.com Promise PartnerSM dealer and must have earned an average customer review rating that rounds up to five stars on Edmunds.com — with a minimum of 20 reviews during the previous two years — as of December 31, 2013.
Late last year, Edmunds.com's Dealer Ratings and Reviews page was named by Maritz Research as one of the most trusted online consumer review sites — and the only automotive site listed in the top ten. Edmunds.com takes ongoing action to ensure that its reviews are genuine. Last summer, Edmunds.com filed and settled an injunction against an online firm that unsuccessfully tried to post fake reviews to the site.
Dealers interested in becoming an Edmunds.com Promise PartnerSM are encouraged to visit the Edmunds.com Dealer Center at http://www.edmunds.com/dealers/ or call 1-855-EDMUNDS.
About Edmunds.com, Inc.
Edmunds.com is a car-shopping Web site driven to make car buying easy. Almost 18 million visitors use our shopping tools every month to connect with over 9,500 dealer franchises across the U.S. Shoppers can browse our inventory listings for available cars and trucks, and with Edmunds.com's Price PromiseSM, they can get an instant, upfront price on those same vehicles. Recently named by Maritz Research as one of the most trusted online consumer review sites - and the only automotive site listed in the top ten - Edmunds.com is also home to comprehensive car reviews, shopping tips, photos, videos and feature stories. Even when you're at the dealership, we're always by your side. Just call our free Live Advice Line at 1-855-782-4711 or use our acclaimed Edmunds.com iPhone and iPad apps or Edmunds.com Android App. We're based in Santa Monica, Calif., but you can connect with us from anywhere by following @Edmunds on Twitter or by becoming a fan of Edmunds.com on Facebook. You can also find us on Instagram, Google+, Pinterest, LinkedIn and Flipboard.